Shipping policy

Thank you for shopping with Alohaxsy Essentials! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.

Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or holidays.
  • During high-volume periods, holidays, or promotional sales, processing times may be slightly delayed.

Shipping Time

Estimated delivery times depend on your location and shipping carrier:

  • United States: 5–10 business days
  • International Orders: 7–21 business days

Please note that delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other unforeseen circumstances.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Free shipping may be offered on qualifying orders or promotional campaigns.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Tracking updates may take 24–48 hours to appear after shipment.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.
Alohaxsy Essentials is not responsible for orders shipped to incorrectly entered addresses provided by customers.

Lost, Stolen, or Delayed Packages

  • Aloha Essentials is not responsible for lost or stolen packages marked as delivered by the carrier.
  • If your package is delayed, please contact the shipping carrier first using your tracking number.
  • If you need additional assistance, contact us at: infinitealohallc@gmail.com

International Shipping

Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Damaged Items

If your order arrives damaged:

  1. Contact us within 48 hours of delivery
  2. Include your order number
  3. Attach clear photos of the damaged item and packaging

We will review and resolve the issue as quickly as possible.

Contact Us

If you have any shipping questions, please contact:
Email: infinitealohallc@gmail.com

Mahalo for shopping with Alohaxsy Essentials!